Our referral system makes it easy to connect with clients whose needs match your expertise. You can review details, respond based on your availability, and track your submissions—all in one place.
1. Receive referral notifications
When a service coordinator creates a referral that matches your provider profile, you’ll receive an automated notification with high-level information and a link to respond. If you are selected to serve the client, you’ll also receive an email notification with next steps.
2. View active referrals
From the navigation bar, select Referrals to access all active opportunities that match your profile.
3. Submit your response
Click Submit Response at the top of the referral page. Choose Yes or No based on your availability and ability to serve the client. Add a short message to the service coordinator and client. This is a great opportunity to highlight your fit for their needs.
4. Track your submissions
Once submitted, your response will appear in your referrals dashboard with a badge indicating it has been recorded. The service coordinator will be notified of your submission.
5. Monitor referral status
When the service coordinator and family make a decision, they will update the referral status. If you’re selected, you’ll receive a notification to contact the service coordinator for next steps.
Tips for successful referrals
- Respond promptly to increase your chances of being selected.
- Use the message field to convey your experience, relevant specialties, and enthusiasm for working with the client.
- Keep your profile up to date—accurate availability and specialties help ensure you receive referrals that are a great fit.